Mastercard CEO Ajay Banga says “DQ” is as important as IQ or EQ.
A few years ago, Ajay Banga, president and CEO of Mastercard, was searching for a concise way to describe his approach to community outreach and other social impact initiatives. Employees, he says, were constantly asking him what criteria he applied when, say, deciding to send supplies and volunteers in the wake of the hurricanes in Houston and Puerto Rico. At one town hall he blurted out the term “DQ,” short for “decency quotient.” The term stuck.Continue reading ““Decency quotient”: How this CEO frames inclusive capitalism for his company”
Ask any leader whether his or her organization values collaboration, and you’ll get a resounding yes. Ask whether the firm’s strategies to increase collaboration have been successful, and you’ll probably receive a different answer.
“No change seems to stick or to produce what we expected,” an executive at a large pharmaceutical company recently told me. Most of the dozens of leaders I’ve interviewed on the subject report similar feelings of frustration: So much hope and effort, so little to show for it.
One problem is that leaders think about collaboration too narrowly: as a value to cultivate but not a skill to teach. Businesses have tried increasing it through various methods, from open offices to naming it an official corporate goal. While many of these approaches yield progress—mainly by creating opportunities for collaboration or demonstrating institutional support for it—they all try to influence employees through superficial or heavy-handed means, and research has shown that none of them reliably delivers truly robust collaboration.Continue reading “Cracking the Code of Sustained Collaboration”
I agree with Brandon that in discussing things we should not limit ourselves to thinking in terms of states. We must consider, as Brandon puts it, both supra and sub states. We must also recall that states are much more fluid than we usually consider them.
When discussing international relations I attempt to get my conversation partners to agree that:
(1) National borders are not stable and,
(2) National identity is more fiction than reality.Continue reading “What is a nation?”