How a 390-Year-Old Family Business Avoids Layoffs


  • Whenever a task is automated, the employee who performed it is trained for another one worth equivalent pay.
  • retrained seven times in 40 years
  • looked beyond quarterly profits.
  • “It comes down to trust doesn’t it?” Craigie says. “You take care of us, and we’ll take care of you.” That pledge has remained unbroken since the beginning.
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